My Terrible experience with ROMWE.COM

Hello Ladies,

I love saving money and finding cute things. So I clicked on a banner on Facebook on a sale of 50% off your first purchase. The dresses on the pictures looked perfect so what did I have to loose. So I mentioned the website to my sister and she was excited as well so we made an account, looked at the website for hours until we got around $250 in merchandise. I placed my order first. I got 2 shipments the "24 Hour" Dresses and the rest of the order. So I got the "24 Hour" shipment within 5-7 days like they say but for my second shipment it took a whole month!!! Okay so I will be rating based on the following categories: Quality, Price, Shipping, Sizing and Customer Service.

Quality I have to say its ok for some items. The first 2 dresses that I received I loved. I got these 2. The lace dress came with a hole in the armpit area but it fit so well I really loved how it fit my body. So I decided to keep it and just hand sew. The red dress was great as well a bit long from the sleeves but I will be keeping it just sewing the sleeves myself. The rest of my order was a disaster. The fabric was cheap too stretchy and the pants where the worst, they had no stretch I felt like I was wearing a saggy diaper.

Price is very reasonable. Very affordable and I mean there are items that could be great. Like I mentioned I loved my first 2. Plus they run great promotions. If you are looking for disposable, trendy items this is a great place.

Shipping was my main issue. I literally got my stuff in a month how outrageous is that. When I contacted them regarding shipping they sent me a tracking number that was not actually working since it was just a label that was created. I know how to work a FedEx shipping program so I was not fooled. They said it was a busy time for them and it takes 5-7 days to ship. I do not mind those days or even 2 weeks but a whole month was too much for me. Not to mention my sister had the same issue and her her dresses were "24 hour" items that are ready to ship.

Sizing runs a bit small on many of the items thats why I decided to get a Large on most of these items. Unfortunately, they were all over the place. So I think that the best thing to do is measure your body and compare to their sizing standards to see what is the one for you.

Customer Service is not that bad. They reply within a day or 2. They do try to help out but I also felt like it was mostly their standard response to all the issues that they have. Again working at a manufacturing company and dealing with customers I have experience and compared to my standards it was not enough.

This belt looks nothing like the one from the picture and it looks like it is from a cheap Halloween costume.

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